Wollongong, NSW, Australia Wollongong Doctors
We have an opportunity for an
Experienced
Medical Receptionist
to join our team at
CLINICS
We require an individual who is
highly motivated
,
enthusiastic
with a
"can do"
attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet
Your responsibilities will include:
Open and Close clinic as per set procedure
Greet patients and other callers in a professional and courteous manner
Make appointments for patients
Ensure medical records are managed confidentially and efficiently
Accurately process patient payments via cash, Eftpos, and direct bill transaction.
Knowledge of the MBS schedule and correct billing procedures
Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
Attend to patient enquiries
Check and handle internal emails.
Fill in the roster when staff is away, on holidays and sick leave.
Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
At all times maintain confidentiality of patient personal and financial information.
Complete recalls.
Support the day to day operations of the medical centre.
Exceptional customer service and teamwork skills.
High level of computer literacy and IT knowledge.
Experience using Best Practice is desirable.
In addition, the candidate must also provide the following:
Current Police Check
Current Working with Children clearance
Current First Aid/CPR certificate
Immunisation Record
Driving Licence/ Photo ID
Selection Criteria:
Demonstrated ability to work in a team
Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
Demonstrated strong organisational and problem solving skills
Demonstrated ability to work in a fast paced environment, including multitasking
Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
Demonstrated commitment to quality patient service
If you would like to become part of a team that cares for every individual staff member and their self development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.
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