Job Overview:
The Director of Clinical Services oversees the clinical services team, responsible for quality management, education initiatives, and nursing services across the Gold Coast Division. Key responsibilities include implementing programs to enhance patient outcomes, supervising clinical teammates, and managing divisional CQI activities.
About Our Organization:
We are a community-first, patient-centered culture that genuinely matters. Our clinical outcomes consistently rank above the national average. We offer award-winning education and training across multiple career paths, performance-based rewards, comprehensive benefits, and dedication to caring for patients with chronic kidney disease.
Key Responsibilities:
* Participate in divisional CQI activities
* Monitor implementation and report on company initiatives
* Identify issues requiring clinical policies and procedures
* Data collection and reporting as requested
* Monitor and report on AOR investigation process within the division
* Ensure timely completion of clinical training
* Direct the implementation of training materials/revisions from the national education team
* Identify and communicate professional development needs
* Compliance/Regulatory: Ensure adherence to our organization's compliance program
* Management and Leadership: Provide coaching and leadership to clinical teams
Requirements:
* Bachelor's Degree in Nursing required (and licensure in state of residence)
* Dialysis experience preferred
* 2 years in a leadership role with direct supervisory responsibilities
* Strong communication skills, both written and oral
* Demonstrated ability to manage and mentor people