Role purpose
The key purpose of the Valet Parking Attendant is to be a natural people person and team player who is equally charismatic and strong-willed, able to create and foster a well-connected team environment and inspire team-members to carry our culture and service excellence flawlessly. Smoothly, safely and efficiently retrieve guest’s vehicles, welcome guests, provide a fond farewell, assist with guest shopping parcels, providing directions and any other guest related assistance including promoting additional services such as car washes.
What will you bring?
You will have demonstrated valet and customer service skills with previous experience in a customer-facing role. You will be a proactive team player who understands processes, systems and our obligations to customers and Vicinity. You are known for your ability to effectively multitask and prioritise activities using a professional and customer centric approach. You’ll be passionate about providing an exceptional level of service to our Valet customers, including driving safely and paying attention to your surroundings at all times. You have genuine desire to bring to life the Vicinity culture and contribute to building a fun and enjoyable working environment
What will success look like?
We Imagine a Better Way
1. You are confident in speaking up and can identify and recommend new ways of working
2. You are a quick learner, adaptable and open to new challenges
3. You are proactive, organised and efficient in everything you do
We Embrace Difference
4. You understand the diverse nature of our business, our customers and our people
5. You actively contribute to a positive environment within the team
6. You understand and show respect for the diversity of the Vicinity community
We Always Collaborate
7. You are an excellent team player who enjoys building relationships
8. You engage and communicate with your team, consistently and effectively sharing information
9. You recognise and proactively act to resolve any customer conflict
Why Vicinity?
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:
10. Flexible working options
11. Birthday leave & purchased additional leave
12. $1,000 worth of VCX securities rewarded for eligible team members
13. Internal mentoring program
14. Generous Parental Leave