Claims Specialist Role
We are seeking an experienced Claims Specialist to join our team. This individual will be responsible for managing a portfolio of complex liability claims and delivering a best-in-market claims experience to our customers.
Key Responsibilities:
* Manage a portfolio of major and/or complex liability claims
* Review for continuous improvement across claims and quality assurance
* Provide technical support and feedback to the claims team
* Assist with coaching and training of team members
Requirements:
* Previous liability claims or legal experience
* Ability to manage complaints and disputed claims when required
* Understanding of insurance principles, policies, and regulations
* Excellent communication, negotiation, and relationship-building skills
Benefits:
* Hybrid working arrangement
* Sedgwick Australia University access
* Increased superannuation guarantee
* Domestic and international career pathways
This role is ideal for individuals who possess excellent analytical and problem-solving skills, strong communication and negotiation abilities, and a passion for providing exceptional customer service.
About Us
We are a leading risk and claims administration partner that helps clients thrive by navigating the unexpected.
What We Offer:
* A dynamic and supportive work environment
* Ongoing professional development opportunities
* The chance to work on high-profile projects and cases
If you are a motivated and dedicated individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.