Job Description
We are seeking a skilled and passionate Senior Florist to fill this challenging role. In this position, you will be responsible for creating high-end floral arrangements for daily orders, events, weddings, and corporate clients. You will lead by example with design excellence, team mentorship, and strong customer service.
Key Responsibilities:
1. Design and create floral arrangements for all occasions including weddings, funerals, events, and daily orders.
2. Lead the team and assist in supervising junior florists and trainees, offering guidance and constructive feedback.
3. Oversee floral preparation and ordering to ensure efficient stock rotation and freshness.
4. Assist with event and wedding floral setups, including on-site installations.
5. Maintain visual merchandising and shop presentation to brand standards.
6. Provide exceptional customer service in-store, over the phone, and online.
7. Work flexibly across our locations as needed.
8. Contribute to content creation (e.g., behind-the-scenes photos, showcasing new designs).
9. Ensure work areas are clean, organized, and safe.