Overview
Seasonal Retail Team Member - Charlestown. City Beach values include individuality, teamwork, authenticity, adaptability, and a desire to exceed expectations. You will play a key role during the seasonal Christmas period by delivering an exceptional customer experience, applying strong product knowledge, and helping to create a shoppable environment.
What you7ll be doing
* Providing a superior customer experience for each person who walks through our store.
* Ensuring our stores are open and ready to be shopped by our customers.
* Managing stock movement, optimizing sales, filing and tidying the shopfloor, and setting up the store for promotions and sales.
* Working with the store team to maintain high standards of store presentation.
* Demonstrating strong product knowledge and researching and describing product features and benefits.
* Recommending, selecting, and helping locate products based on customer needs.
* Supporting the store leadership team with assigned tasks in line with departmental expectations.
* Reporting safety hazards or concerns to management to ensure the store is a safe place to work and shop.
What we7re looking for
* Previous experience in a customer-service role is desirable.
* A strong focus on delivering outstanding customer service.
* Ability to work in a fast-paced environment and multitask to serve multiple customers.
* Energetic and enthusiastic approach to store operations with a personable attitude toward customers.
The benefits
* 30% team member discount for you and eligible friends and family.
* Discounts on products and memberships through partnerships, including:
o Access to a free Employee Assistance Program.
o 15% discount on Goodlife and Fitness First Gym memberships.
o Discounts on Studio Pilates and City Cave.
o Up to 15% off at Strike Bowling & Holey Moley.
* Opportunities for growth within Stores, Head Office, or Distribution Centre.
* In-store competitions and sales incentives.
* Gift cards for major milestones and yearly anniversary certificates.
City Beach values a diverse workforce and strives to accommodate the unique needs of all people. We are committed to building an environment that respects, celebrates, and empowers individual differences, and to ensuring everyone is treated with dignity and respect.
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