Join to apply for the Senior Product Manager – Customer Segments role at Commonwealth Bank.
You are a bold product thinker with a passion for customer-led innovation, digital delivery, and solving real problems at scale.
You will work with the Everyday Products team, designing seamless banking for 10M+ Australians and focusing on young adult customers.
Your work will build frictionless experiences, drive growth, and create products our customers love.
Team Overview
The Everyday Customer Segment Value Stream focuses on leading experiences and propositions for our Young Adult Segment squad.
You'll collaborate with product managers, designers, and engineers to solve hard problems and deliver for the business.
In the first ***** months, you will:
Problem-solve and experiment with new everyday propositions, aligned to our product vision and strategy
Validate ideas through customer research, data insights, and rapid testing
Recommend and deliver initiatives that drive NPS and sustainable growth, navigating governance frameworks
Design end-to-end journeys from discovery to launch across mobile, web and core platforms
Partner across engineering, design, analytics, risk and operations for smooth delivery and iteration
Influence teammates, stakeholders and leaders through data and logic
What you'll bring
Proven experience delivering customer-facing digital products, ideally in fintech, banking or high-growth platforms
Deep customer obsession and strategic mindset
Ability to translate trends, data and insights into clear product direction
Strong product discovery, experimentation and agile delivery skills
Technical fluency across mobile, APIs and backend systems
High standards for UX, performance, reliability and accessibility
Excellent communication skills
Growth mindset and learning agility
Risk awareness and proactive approach to identifying and managing risks
Tertiary qualification in business or related field
If this sounds like the role for you, we would love to hear from you.
Apply today
We're keen to support you with the next step in your career.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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