We are seeking 5 full days colocated deskside support for our global client. Junior candidates are welcome to apply.
What you will be doing
1. PC issue troubleshooting (by hotline/remote in) and inquiry
2. Users mailbox issues troubleshooting
3. Physically setup and install new PC/laptop/monitor/desk phone for users
4. Install new PC software/company application/anti-virus for users
5. Install/replace PC hardware for users (e.g. graphic card, RAM card)
6. Install additional IT peripherals (e.g. printer/headset/webcam/docking)
7. Update PC’s operation system/software/anti-virus to latest version
8. User desk cable re-organization and tidy up
9. Work with client’s IT team for requested tasks
10. Mobile device and application basic installation and troubleshooting
What we would like to see from you
11. Proactive attitude
12. No experience is required to be successful in this role
13. Good communication skills
Our agency guarantees that all applications made to our advertised positions are 100% confidential. Applicant resumes will not be passed onto a 3rd party without your prior consent.