Randstad is currently seeking a Customer Service Consultant to join a valued client in Adelaide's Northern suburbs. The role offers full-time hours (Monday - Friday) as an ongoing temporary opportunity. If you are customer-focused and eager to learn new skills, this company is for you!
The Role
Handle all inbound and outbound calls in accordance with service standards
Provide exceptional customer service by exceeding client expectations daily
Manage client and external stakeholder expectations
Liaise with accounts to set up new suppliers, subcontractors, and customers
Coordinate office amenities and supplies for staff
Perform general administrative activities to support projects as needed
Skills and Experience
Our client seeks someone with prior experience in a contact centre environment or customer service.
Proven experience in customer service with a passion for servicing clients
Ability to work in a high-pressure, high-volume environment and meet deadlines
Excellent verbal and written communication skills
Strong data entry skills
Proficient in PC skills and computer-based applications
High attention to detail and accuracy
Proactive, self-managed, with a positive attitude
Team player with a strong work ethic
Key Requirements
Full-time role - Monday to Friday
Office-based in Northern Adelaide
Australian Citizens or Permanent Residents only
Next Steps
If this role sounds right for you, click “APPLY NOW”. Please note that only shortlisted candidates will be contacted.
At Randstad, we are committed to equal employment opportunities and diversity. We encourage applications from all backgrounds.
Key Responsibilities
Customer service
Inbound & outbound calls
Coordinating office amenities
General administrative duties
Skills
Customer service, administrative skills, attention to detail, team player, excellent communication skills
Qualifications
Previous customer service experience
Education
Secondary School/High School
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