Project Manager
Client - Global Client
Location - Brisbane
Long term opportunity
Our client is a leading global business communication provider. They are looking for an experienced solid customer facing Project Manager to work with mission-critical customers ensuring they receive premium-level service.
About the role -
Our client is looking for a progressive, client-focused Project Manager responsible for managing end-to-end planning and delivery of projects. The ideal candidate will drive a high-performance culture into all the resources and be responsible for the overall delivery. The role also involves interacting with 3 rd party suppliers with a focus on the agreement, planning, and quality.
Key Responsibilities
* Act as a customer champion. Establish customer needs, use operational and technical expertise to deliver brilliant experiences by resolving customer issues and ensuring quality and timeliness.
* Understand the customer business context and the impacts the project has on successful business outcomes.
* Accountable for leading the end-to-end planning and delivery of medium-sized projects that represent significant benefit and/or risk to our customers throughout the lifecycle.
* Build and maintain strong and proactive customer service relationships across 'owned' contracts for project delivery.
* Provide support and mentoring to Project Management Professionals assigned to the project to upskill knowledge and experience.
* Manage escalations and work allocation, coordinate and manage work packages of Project Management Professionals.
Skills & Experience
* Solid years of project management experience within networking/infrastructure projects is a must.
* Relevant Project/Programme Management Certification - Prince2, APMP, ITIL qualification, Risk Management Qualification, or Six Sigma.
* Prior experience working with global enterprise customers and clients managing end-to-end project delivery.
* Significant experience of leading and delivering complex projects, requiring management of varying timeframes.
* High degree of business, customer management, and commercial acumen.
* Understanding and experience of ITIL Functions.
* Experience in delivering Cisco ISE and Cisco Networking projects/infrastructure projects.
* Experience with Cloud, AWS, and Azure projects.
* Solid stakeholder management skills with the ability to connect with stakeholders and be seen as a Collaborative Partner, Solution Focused Achiever, Customer Champion, and Team Coach.
* Strong written and verbal communication skills.
If you are interested, click on the APPLY NOW button and send through an updated copy of your CV immediately.