Service Administrator
Location: Geebung, Brisbane
Employment Type: Permanent Full-Time
Salary: $78,000 + Super
Start Date: Ideally 12 January
About the Role
We are leaders in the design, manufacture, and supply of high-quality foodservice and bakery equipment, supporting customers across Australia and internationally. Our National Service Team plays a critical role in ensuring a seamless customer experience, from installation through to ongoing support. An opportunity is available for a Service Administrator to join our QLD Service Team based in Brisbane. Reporting to the Service Manager – QLD, this role supports service operations by coordinating installations, assisting with scheduling, managing customer communication, and ensuring administrative processes run smoothly. This position suits someone who is highly organised, customer-focused, and comfortable working in a fast-paced service environment.
Key Responsibilities
* Coordinate on-time delivery and installation of equipment to meet customer expectations
* Allocate jobs and liaise with a subcontractor network across Queensland, the Northern Territory, and Northern NSW
* Prepare and issue customer quotations and arrange ordering of spare parts
* Provide administrative support to the Service Coordinator and Service Manager
* Manage customer enquiries and provide timely updates on job progress
* Maintain accurate records and notes in SAP and the service team calendar
* Monitor and action the QLD Service inbox to ensure prompt responses
* Provide cover for the Service Coordinator when required
* Ensure compliance with company policies, procedures, and safety standards
About You
* Strong administrative experience, ideally in a service or technical environment
* Excellent organisational and time management skills
* Professional written and verbal communication skills
* High attention to detail and accuracy
* Proficient in Microsoft Office; SAP experience highly regarded
* Proactive, reliable, and able to prioritise in a busy team environment
We are interviewing immediately, so to be considered for this role APPLY NOW.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion