A leading Australian MSP is seeking a Level 3 Technical Support Engineer based in Geelong. This hands-on role focuses on complex escalations and technical support, managing high-impact incidents, and mentoring junior engineers. Ideally, you will have over 5 years in IT, proficiency in Windows infrastructure, and a customer-oriented approach. With a hybrid work model, this position offers a collaborative environment where you can progress your technical career while delivering exceptional service to clients.#J-18808-Ljbffr