About ServiceNSW
ServiceNSW is the leader in providing customer service on behalf of the NSW Government and we are passionate about delivering a positive customer service experience.
Our work is continually calibrated against core values of passion, teamwork and accountability to ensure our focus is always on the customer.
Our agency is passionate about delivering first-class customer experience to all citizens across NSW.
The Risk, Resilience and Privacy Team
Within Service NSW brings focus and coordination to :
Risk and compliance management
Business continuity management
Audit and review action monitoring
Privacy risk management
Work, health and safety risk management
About the role
SNSW has a dedicated team to drive risk management culture and capability throughout the agency.
We are currently looking for a Senior Advisor with strong expertise in risk management or a related discipline to join the team.
You will be expected to take a "fresh eyes" approach to your role, bringing a commitment to the principles of good governance, along with the creativity and open-mindness to embed these principles in ways that supports Service NSW.
On a day-to-day basis you will contribute to the management and delivery of your team to support the business in making risk-based decisions.
You will be responsible for driving the team's priorities and transformation across the agency to improve awareness, capability and cultural uplift through the Risk and Compliance Program and other initiatives.
Key Responsibilities
Support the development and implementation of the risk management framework, tools, systems, and processes and its enhancement.
Lead engagement with divisions and project teams to embed SNSW's risk management framework, provide expert advice and support risk management activities including facilitation of environmental scans, risk workshops and risk reviews.
Lead production of risk reporting that delivers meaningful insights to the team, divisional leaders, executive and committees on risk performance.
Manage the implementation and delivery of risk and compliance activities to improve risk maturity and drive continuous improvement.
Support the ongoing management of SNSW's risk system.
To be successful in this role you will have
Demonstrated experience in the discipline of risk management or similar roles.
Led and facilitated risk or similar engagement with the business either through directly supporting a business unit or through a project setting.
Demonstrated ability to communicate and adapt an engagement approach to cater to a diverse range of stakeholders.
Demonstrated ability to retrieve, report and analyze data to provide risk insights and recommendations to inform decision making and outcomes.
Demonstrated experience to manage strategic risk projects, procurement activities and manage delivery outcomes.
Demonstrated ability to work collaboratively across diverse teams, support and mentor staff in risk or compliance and identify opportunities to leverage teams to solve problems.
If this sounds appealing to you, we welcome your application
Provide a covering letter (max 2 pages) and resume (max 4 pages) that details your experience and how you meet the capabilities of the role.
Salary Grade 9 / 10, with the base salary for this role starting at $122,017 base plus superannuation.
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