Restaurant Operations Manager
The ideal candidate will be responsible for the overall management and coordination of restaurant activities, ensuring seamless operations and exceptional customer experiences.
Main Responsibilities:
* Manage day-to-day restaurant operations to ensure smooth functioning of facilities and services.
* Coordinate bookings and event schedules to maximize revenue potential.
* Monitor financial transactions, prepare budgets, and manage expenses to ensure profitability.
* Develop and implement strategies to achieve revenue targets and drive business growth.
* Oversee operational requirements including marketing, security, maintenance, food service, sales, events, and cash management.
* Lead and supervise staff, providing training, scheduling, and performance management.
* Ensure compliance with health and safety standards, regulations, and licensing requirements.
* Deliver exceptional customer service, responding to inquiries, resolving issues, and maintaining a positive experience for all guests.
Requirements
* Minimum 3 years of proven experience in hospitality industry management.
* Excellent leadership, interpersonal, and communication skills.
* Strong problem-solving and decision-making abilities.
* Proficient in financial management, including budgeting, cost control, and reporting.
* Experience in team training and ensuring high standards are upheld.
* Strong organizational, time management, and administrative skills.
* Thorough understanding of food safety and liquor licensing regulations.
* Passion for the hospitality industry and commitment to delivering exceptional customer service.