Job Title: Dynamics 365 CE Lead Functional Consultant
We are seeking a highly skilled and experienced Lead Functional Consultant to join our team. As a key member of our Dynamics 365 CE team, you will be responsible for implementing and configuring Microsoft Dynamics 365 CE applications tailored to client needs.
The ideal candidate will have a proven track record of delivering impactful solutions as a Dynamics 365 CE Lead Functional Consultant, with expertise in requirements-gathering, functional design, configuration, customization, and system integrations.
Key Responsibilities:
* Drive business growth by leading requirements-gathering sessions to understand business processes, objectives, and challenges
* Translate requirements into clear functional design documents for configuration and customization
* Configure Dynamics 365 CE—entities, forms, workflows, business rules, and security roles
* Collaborate with technical teams on customizations and system integrations
* Deliver end-user training and ongoing support to ensure successful system adoption
* Participate in system testing by creating and executing test cases
* Assist with data migration—mapping, cleansing, and import/export activities
* Troubleshoot and resolve issues during implementation and post-launch support
* Stay current on the latest Dynamics 365 CE features, offering strategic recommendations
* Work closely with project managers and cross-functional teams to ensure timely, quality delivery
Pre-Sales Support
* Support pre-sales activities, coaching and mentoring junior team members
* Validate solutions, costings, and project plans (without direct delivery responsibilities)
Requirements
To be successful in this role, you will need:
* Expertise in Microsoft Dynamics 365 CE application development and implementation
* Strong understanding of business processes, operations, and technology
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Proven problem-solving and analytical skills
What We Offer
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and collaborative work environment
* Recognition and rewards for outstanding performance