Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We are thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special!
Our clinics in Bundaberg are currently seeking a Medical Receptionist to join the team on a casual basis. Working between our IWC clinic and the Friendly Society Private Hospital with core hours between 7am-5:30pm to cover annual and unplanned leave as required.
About Us:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
Role Overview: As a Medical Receptionist, you will play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:
Patient Interaction:
Greet patients and other callers professionally and courteously.
Assist patients with appointment scheduling.
Administrative Tasks:
Manage medical records confidentially and efficiently.
Process patient payments (cash, Eftpos, direct billing).
Invoice Medicare, Private Health Funds, TAC/CTP, DVA and Workcover.
Handle internal emails and inquiries.
Maintain a tidy reception waiting area.
Collaboration:
Work autonomously and as part of a team.
Communicate with referring doctors and hospital staff courteously.
Confidentiality:
Maintain patient personal and financial information confidentiality.
Qualifications and Skills:
Excellent communication skills.
Intermediate computer skills (knowledge of medical software and Microsoft Office Suite).
Desired Traits:
Ability to cover annual leave and unplanned leave Monday-FridayCalm under pressure in a fast-paced environment. How to Apply: Ready to contribute to exceptional patient care? Apply now by sending your resume and a brief cover letter to our email address.
Join our team and make a difference!