Job Overview
This role involves providing support to the General Claims Manager in delivering claims determination and data management for an efficient and effective Claims Management service.
The successful candidate will be responsible for undertaking technical claims management of general claims, instructing and liaising with external lawyers and investigators, making determinations on policy responses to claims, attending court mediations, and representing clients in Minor Case proceedings.
* Main Responsibilities:
* Undertake technical claims management of general claims (liability, property and motor)
* Instruct and liaise with external lawyers and investigators
* Make determinations on response of policies to claims received from our Members
* Attend Court mediations / pre-trial conferences and instruct lawyers in resolving claims
* Represent clients in Minor Case proceedings
* Assist as required, Portfolio Manager and Manager, General Claims with the preparation, monitoring and analysis of claims data
* Identify and pursue all opportunities of achieving appropriate risk advice and timely claim resolution for civil liability claims
* Provide administrative and claim management support in a team environment as required