Administrative support officer specialist outpatient clinics (warrnambool)

About the role

South West Healthcare is seeking an Administrative Support Officer to play a key role in the smooth and efficient operation of our Specialist Clinics.

Based within our Specialist Outpatient Clinics on Level 3, you will provide vital administrative support that ensures patients receive timely access to care and that the clinic operations run seamlessly behind the scenes.

In this role, you will be responsible for managing referrals, scheduling appointments, and maintaining accurate and confidential records.

You will deliver friendly, professional support to patients, visitors, and clinical staff, contributing to a welcoming and organised environment.

Your work will be essential in helping our multidisciplinary team deliver high‐quality, patient‐centred care.

Position overview

• Employment Type: Permanent Part time (48 hours per fortnight)
• Location: Warrnambool Campus
• Classification: Administrative Support Officer Grade 1
• Salary Range: $58,442.80 - $64,610.00 pro rata, plus superannuation

What you bring

• Proven administrative experience with well‐developed communication and interpersonal skills
• Confidence using computer systems and the ability to manage multiple tasks in a busy environmentThe capacity to work independently while also contributing positively within a team-oriented teamA professional, approachable, and patient‐focused manner when engaging with clients, staff, and external stakeholders
• Strong organisational skills, reliability, and the ability to consistently meet deadlines

What we offer

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

South West Healthcare (SWH) is the major specialist referral centre for the South West region, providing a comprehensive range of acute, sub‐acute, specialist, community, mental health and aged services. With a population of 39,000 and a catchment of 100,000, Warrnambool is the regional centre to Victoria's Great South Coast.

SWH respects all individuals and promotes equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio‐economic status.

Requirements

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status