Job Title: Air Freight Import Manager
About the Role
Our organisation is seeking a highly skilled Air Freight Import Manager to lead our Air Freight Import Department at Brisbane Airport.
The successful candidate will be responsible for managing daily operational activities, supporting country targets and KPIs, managing customer relationships, and coordinating with carriers and internal stakeholders to optimise service delivery.
Key Responsibilities
* Lead and manage daily operational activities within the Air Freight Export team
* Support and contribute to the achievement of country targets and KPIs
* Manage customer relationships and ensure resolution of operational issues
* Coordinate with carriers, suppliers, and internal stakeholders to optimise service delivery
* Monitor supplier performance and implement improvement plans
* Prepare and reconcile financial documentation, including cost structures and rate discrepancies
* Ensure compliance with ISO standards and global policies
* Promote health and safety and ensure workplace compliance
* Develop a high-performance team culture, providing leadership, coaching and development
Requirements
* Minimum 10+ years' experience in freight forwarding/logistics, with at least 5 years in a leadership role
* A degree in Management, Logistics, or a related field
* Certifications in Customs, Dangerous Goods, and Air Cargo Security (essential)
* Strong communication, analytical, and commercial negotiation skills
* Proven experience managing operations with P&L responsibility
* Ability to work independently, under pressure, and manage multiple priorities
* Excellent leadership, team development, and stakeholder management skills
What We Offer
* Hybrid working options available after successful onboarding
* Consistently voted as a great place to work
* Focus on wellbeing with annual fitness subsidy