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Claims treatment specialist (pharmacy) (city of sydney)

Sydney
EML Group
Pharmacy Manager
Posted: 5 October
Offer description

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As part of our diverse team based in Sydney or Newcastle office, you'll help make a positive impact on someone's life every day. You'll feel great satisfaction knowing your talent and hard work has a purpose.

The Claims Treatment Specialist Pharmacy role will see you utilise your expertise as community pharmacist to advise on medication, communicate with injured workers and doctors, and collaborate with prescribers to ensure safe and appropriate treatment, especially concerning high risk medications. This role sits within EML's Nominal Insurer (NI) portfolio.

You will provide expert advice, optimise medication plans, support recovery in line with regulatory requirements, and educate stakeholders and operational team members on medication-related issues. Given the evolving nature of this position, it requires someone who is flexible, proactive and committed to refining processes for continuous improvement.

This will be a full-time, 12-month contract position based in the Sydney or Newcastle office, with flexibility to work from home up to 3 days per week.

YOUR RESPONSIBILITIES

- Develop and implement strategies to optimise medication and treatment management.
- Assess high-risk medication use and provide clinical opinions on treatment strategies.
- Liaise with treatment providers to negotiate medication types, dosages, and utilisation.
- Educate injured workers, employers, and stakeholders on medication use and risks.
- Identify the need for and refer to external services like Pharmacy Reviews or Independent Medical Examinations.
- Provide training and support to operational team members on medication management best practices.

ABOUT YOU

- A bachelor's degree in Pharmacy is essential for this role.
- Current registration in qualified field.
- Demonstrated experience in clinical practice.
- Well-established knowledge of disability and injury management best practice.
- An understanding and experience in the personal injury industry, ideally with knowledge of workers compensation legislation would be highly desirable.
- Excellent communication and interpersonal skills, with the ability to effectively engage and negotiate with stakeholders at all levels.

Company Overview

Since our foundation in 1910, we’ve dedicated our services to help people get their lives back after injury or illness. With expertise in all aspects of personal injury, our people strive to deliver outstanding claims management services, whilst delivering a profoundly positive impact on the lives of people.

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📌 Claims Treatment Specialist (Pharmacy)
🏢 EML Group
📍 City of Sydney

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