Insurance Career Development Role
We are seeking a talented and ambitious individual to join our team as an Administration Support role, specializing in Insurance. This is an excellent opportunity for someone looking to start or develop their career in the insurance industry.
About the Role:
This is a critical support role that forms part of our local client service team, focusing on Global & Corporate Mining clients in QLD, NSW, and VIC. As an Administration Support Specialist, you will be responsible for providing administrative support to Senior Brokers regarding client insurance needs, managing stakeholder relationships, and enhancing the client experience through outstanding customer service.
Key Responsibilities:
* Provide administrative support to Senior Brokers, including managing client records, preparing correspondence, and coordinating meetings.
* Engage with clients through phone calls, emails, and face-to-face meetings to discuss their insurance requirements.
* Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, endorsements, certificates of currency, cancellations, and creating renewal reports.
* Prepare, lodge, and invoice insurance policies in a timely and accurate manner.
* Manage key stakeholder relationships with Brokers, Underwriters, Client Executives, and Client Managers.
* Enhance the client experience through exceptional customer service and issue resolution.
Requirements:
* Experience supporting Senior Brokers with client accounts, preferably in the general insurance industry.
* Strong communication, problem-solving, and analytical skills.
* Client service, underwriting, claims, or insurance broking experience preferred.
* Excellent attention to detail and ability to work accurately in a fast-paced environment.
* Degree in a relevant field or equivalent experience.
Benefits:
* Ongoing support and mentoring from experienced professionals.
* Opportunities for professional development and training.
* A dynamic and inclusive work environment.
* Flexible working arrangements, including remote work options.
What We Offer:
We provide individuals with disabilities reasonable accommodations to participate in the job application process and perform essential job functions. If you require an accommodation, please contact us.