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Case manager

Alice Springs
The Salvation Army
Posted: 26 February
Offer description

Number of Positions Available:1**The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.****Why this role matters**The Salvation Army believes every person deserves dignity, respect, and the chance to rebuild their life with safety and stability. In Alice Springs, the Men's Transitional Housing Program offers more than a roof — it provides a pathway forward for men navigating homelessness, trauma, and complex life challenges.This role is an opportunity to walk alongside people at a pivotal moment in their lives. If you're someone who finds purpose in helping others regain their footing and move toward long‐term wellbeing, this work will speak to you.**About the role**As a Case Manager, you'll be part of a small, committed team supporting men living in transitional housing. Your days will be varied and meaningful — listening, guiding, advocating, and helping participants take practical steps toward stability and independence.You'll build genuine relationships, create case plans together with participants, and help them connect with services, community supports, and opportunities that strengthen their future. You'll also work closely with the Team Leader and local agencies across the NT.This is a full‐time, permanent role based in Alice Springs, with salary and conditions aligned to SCHADS Level 4.**How you will make an impact*** Support participants to work toward their goals with compassion, structure, and encouragement.* Build trust through thoughtful intake conversations and ongoing assessment of needs and strengths.* Create case plans that reflect each person's story, priorities, and hopes for the future.* Walk alongside participants as they attend appointments, access services, and reconnect with community.* Keep clear, respectful records that help ensure continuity of care.* Notice when circumstances shift and respond with flexibility and care.* Work in a culturally respectful way, especially when supporting Aboriginal men and those for whom English is not a first language.**What you will bring*** Certificate IV in Community Services (or related qualification).* Experience supporting people in a social services environment.* Case management skills grounded in empathy, structure, and good judgement.* Confidence working with people from diverse cultural backgrounds.* Understanding of local Aboriginal communities and culture.* An NT Driver's Licence.**What we offer**Working in Alice Springs is deeply rewarding — and the organisation supports you with:* SCHADS Level 4 - Above Award conditions (up to 10%)* Remote Area Housing Benefit for eligible employees (up to $31,800 tax‐free).* Relocation assistance of up to $5,000 for eligible applicants.* Generous paid parental leave (12 weeks primary, 2 weeks secondary).* Purchased Leave Scheme (up to 8 weeks).* Five days paid leave each year to experience other programs or activities.* Flexible working arrangements.* Access to the Employee Assistance Program and wellbeing supports.* Ongoing training and development to help you grow in your role.* A career where your work genuinely changes lives in the NT.**How to apply**If you're passionate about supporting people to build stability, independence and connection, we would love to hear from you. Please submit your resume and a cover letter outlining your alignment with the role.***The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.*** ***We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W*e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.*******The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.******We value Integrity, Compassion, Respect, Diversity, and Collaboration***At the Salvos, we believe in doing good that transforms lives and futures for the better.And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.**Mission, Vision & Values**The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:* Caring for people* Creating faith pathways* Building healthy communities* Working for justiceWhen you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information.Check out how we're bringing some more good in the world.The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.### BenefitsOur employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.#J-18808-Ljbffr

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