Overview
The City of Subiaco is in a period of significant growth with new residential developments, refreshed main streets and public spaces, and an expanding mix of retail, dining, culture and recreation. We are working closely with the community, businesses and partners to guide this change while maintaining Subiaco’s heritage, character and identity.
This is an exciting opportunity to contribute to a city with a solid sense of place and vision for the future.
This role sits in the Information Services branch and will support the development, implementation and maintenance of the City's enterprise software applications and services, with a particular focus on the Technology One ERP system.
Responsibilities
- Manage user access and maintain system configurations to ensure systems are set up correctly.
- Coordinate system upgrades, apply patches, test enhancements and support User Acceptance Testing (UAT) to ensure systems run smoothly.
- Liaise with staff and external vendors to maintain enterprise software applications.
- Identify, troubleshoot and resolve system and end-user issues.
- Actively work on decommissioning legacy systems.
- Maintain integrity, security, and business continuity of enterprise applications through effective database administration and management.
- Collaborate with IT and business teams on new system implementations or integrations.
- Design, creation, and ongoing maintenance of complex and specialised reports derived from enterprise information systems.
- Work closely with stakeholders to understand reporting needs, ensuring data accuracy and relevance, and delivering insights that support business decision making and operational efficiency.
- Collaborate with system users to capture, analyse, and document business processes within enterprise systems.
- Deliver training and one-to-one support to key users for new or improved functionality.
- Any other duties as required.
Qualifications and Experience
- Bachelor of Information Technology or a similar degree and/or relevant work experience.
- Considerable experience supporting and maintaining enterprise software applications, including installation, planning, and review.
- Demonstrated experience in SQL Server database management, including backups, creating views, and stored procedures.
- Expertise in designing and implementing workflow solutions.
- Strong understanding of business requirements and business process management.
- Practical experience in creating complex reports.
- Comprehensive skills in service delivery, customer service, and collaborating with clients to achieve effective outcomes.
- Ability to prioritise tasks and meet deadlines.
Salary
Salary package: In line with the City of Subiaco Inside Staff Industrial Agreement 2025, this position is classified as a Level 7. The salary range is $111,072.00 to $119,028.00 per annum, exclusive of superannuation.
Working for the City of Subiaco
We are committed to equal opportunity employment and offer benefits to support a positive work-life balance, including:
- Up to five weeks' annual leave plus the option to accrue time in lieu.
- Sustainable travel allowance or a parking permit.
- Free membership to Lords Recreation Centre
- Health insurance corporate membership discounts
- Superannuation co-contributions
- 12 weeks' paid parental leave
- 24/7 Employee Assistance Programme
- Novated lease and salary packaging options
- Learning and development opportunities
Application process
To apply for this position, please click Apply or Apply with Seek to submit your application. You will be asked to upload a CV and a cover letter. Demonstrate in your application how you meet the essential criteria and ensure the information reflects your experience and skillset.
As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect.
Applicants must have the right to work in Australia.
The closing date for applications is 16 October 2025. Applications may be considered, and interviews conducted, prior to the closing date. We reserve the right to close the advertisement before the listed date.
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📌 Business Systems Administrator
🏢 City of Subiaco
📍 Albany