Administration Assistant
This is a unique opportunity to contribute to our community, focusing on delivering exceptional patient care in a dynamic environment.
Job Description:
We are seeking an experienced administration assistant with outstanding customer service skills to join our team. The successful candidate will provide efficient and effective administrative support, ensuring delivery of high-quality services to patients, medical officers, nurses, and other stakeholders.
The role involves welcoming patients, collecting and entering personal details, scheduling appointments, and managing patient information, among other responsibilities.
Key Responsibilities:
* Welcoming patients and collecting personal details
* Scheduling appointments
* Triage referrals to Radiation & Medical Oncologists
* Answering telephone calls and responding to enquiries
* Entering and processing patient billing and balancing daily banking
* Maintaining and managing patient information
Requirements:
To be successful in this role, you will need:
* Experience in a front-line administrative role, including the use of electronic management systems
* Strong customer service skills and ability to work autonomously
* Excellent organizational and time management skills
* Able to work cooperatively as part of a team and maintain confidentiality
Benefits:
We offer a range of benefits, including:
* Competitive hourly rate
* Development and progression opportunities
* Free parking
* Novated lease options
* Paid parental leave
At Icon, we value diversity and inclusivity, and welcome applications from all backgrounds.