Cargo Flight Clerk Job Description
Coordinate freight acceptance and delivery procedures while maintaining high levels of service and safety for customers.
Key Responsibilities:
* Relieve team leaders/supervisors when necessary
* Process export documentation
* Ensure timely transmission of Estimates and Finals to carriers' requirements
* Complete aircraft NOTOC
* Complete AVI checks
* Complete Dangerous goods checks
* Coordinate flight build up as per carriers' request
* Handle special commodities as required
* Communicate held shipments to the builder
* Adhere to airline, customs, quarantine, and airport requirements and procedures
* Perform various administrative duties
* Undertake projects as required
* Complete daily bond check of export racks
* Update units out on ULD out spreadsheet
* Complete all SCM messages and airline system updates
* Update daily tallies of ULD totals
* Update all out to agents and request return of ULDs
* Ensure LUC requirements are completed according to carrier's requirements
* Daily ULD count check for damage and tagging damaged ULDs
* Ensure arrangements are made to return overstocked ULDs
* Notify and reconcile discrepancies between airline systems and physical stock
* Reply to customers' ULD requests and coordinate with others
* Monitor and return foreign ULDs within 48 hours
* Investigate missing unreported/missing ULDs
* Accept and process live animals according to airline requirements
* Assist with reconciliation and breakdown of import freight
* Assist with cross-check of manifests and preparation of export freight
* Assist the Supervisor to monitor staff
Required Skills and Qualifications:
* Strong Cargo system and Microsoft Office Suite skills
* Customer service experience
* Good communication skills, both verbal and written
* Ability to work shift work
* Excellent organisational and time management skills
* High level attention to detail and numerical ability
* Working knowledge of operating procedures, requirements, and systems
* Dangerous Goods awareness and handling requirements
* Security awareness
* A valid Cat 2 ADA
* A valid state driver's license
* A valid ASIC
Benefits: Competitive salary and benefits package.
Work Environment
Work in a fast-paced environment and be able to adapt to changing situations.