Posted: 10 December
Offer description
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service & Administration Officer. This role will involve providing exceptional customer service to our community and administrative support to our Development Support team.
The successful candidate will be the first point of contact for customers regarding Land Use Planning, Building, Plumbing and Environmental Health matters via phone, email and front counter, ensuring customers receive friendly, professional and efficient service.
Alongside customer service, you will provide accurate and timely administrative support to Development Support team members, coordinate building and plumbing plan requests, and undertake Certificate 337 processes with careful research and data entry.
* Minimum two years' experience in an administrative role
* Sound customer service skills including conflict resolution
* High level of computer literacy, including Microsoft Office Suite
* Proven high standards of written and verbal communication, including attention to detail
* Demonstrated excellent interpersonal skills and ability to work with a diverse range of people
* Excellent time management skills and ability to meet deadlines
Benefits:
* Fortnightly Rostered Day Off (RDO)
* Birthday leave
* Flexible work arrangements that support work-life balance
* Up to 3.5% additional superannuation co-contribution
Why Work with Us?
Join a workplace recognised as a Tasmanian Employer of Choice, offering flexibility, growth and a great team culture.
Contribute to initiatives that enhance the local environment, infrastructure, and community wellbeing.
