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Senior coordinator, academic services

Melbourne
Deakin University
Posted: 13 December
Offer description

* Based at our Waurn Ponds Campus or Burwood Campus + hybrid work arrangements
* Full Time and Ongoing

Benefits for working with us

At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you'll find everything you need to thrive: on‑site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work‑life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.

Who are we?

Deakin is a cutting‑edge public university headquartered in Victoria, revolutionising education with 61,000 students across our campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India, and our vibrant online environment. We're proud to be a progressive and open‑minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.


As a Senior Coordinator, Academic Services, you will:

* Coordinate and support the student experience through effective communication of course and unit information.
* Promote teamwork, question traditional assumptions and provide tailored coaching to enable individuals to deliver high quality solutions and achieve goals.
* Analyse problems and weigh up a range of options to identify accessible and inclusive solutions to complex admissions and curriculum‑related issues, and translate solutions into clear and understandable goals.
* Lead a culture of continuous improvement, establish systems and processes to guide work, track progress and effectively overcome barriers.


To be successful, you'll have:

* Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
* Extensive experience and management expertise; or
* An equivalent combination of relevant experience and/or education/training
* Extensive knowledge of course admissions, enrolment and student advice practices and processes in an education environment
* Extensive knowledge of curriculum practices and processes in an education environment


Here's how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Fiona Henderson (Manager Academic Services) on ***************@deakin.edu.au

For a copy of the position description, please see below:

Senior Coordinator, Academic Services PD.pdf

Applications for this position close on Sunday 4th January.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Be careful – Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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