Operations Manager Job Summary
The Operations Manager plays a pivotal role in ensuring the operational and financial success of all venues. This key position oversees consistency, fosters a strong service culture, and drives profitability.
* Develops and implements stock control practices and maintains effective supplier communication.
* Coordinates maintenance, health and safety protocols, compliance, and contractor relationships to optimize venue performance.
* Contributes to strategic planning for new venues, events, and business development initiatives.
Responsibilities
This critical role requires exceptional leadership skills to support restaurant managers with day-to-day operations, serving as the primary point of contact for communication. The Operations Manager will establish clear goals and success metrics to drive performance.
* Spearheads projects that enhance venue efficiency and customer satisfaction.
* Liaises with internal stakeholders to ensure seamless integration of business strategies.
* Maintains accurate records and reports to inform data-driven decisions.
Requirements
To excel in this position, candidates must possess excellent organizational, communication, and problem-solving skills. A keen eye for detail and ability to work effectively under pressure are essential.
* Bachelor's degree in Business Administration or related field.
* Minimum 2 years of experience in a supervisory role within the hospitality industry.
* Demonstrated expertise in stock control, supplier management, and team leadership.
Benefits
We offer a competitive salary and benefits package to attract and retain top talent. Our organization prioritizes employee growth and development, providing opportunities for professional advancement and continuous learning.
* Paid training and certification programs.
* Ongoing mentorship and coaching.
* Opportunities for career progression and advancement.