Reddy Express Opportunities
About Us
As a leading retail group in Australia, OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and Krispy Kreme. We are part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians.
Our Vision
We aim to redefine the retail landscape in Australia with our national footprint and industry-leading innovation. Our goal is to provide great customer experiences and deliver exceptional service to our Guests.
The Role
We are seeking a Customer Service Representative to join our team. In this role, you will be focused on providing outstanding customer service and ensuring the store is always clean, stocked, and welcoming for our Guests.
Your Responsibilities
* Provide excellent customer service and ensure Guest satisfaction.
* Work effectively alone and within a team to achieve sales targets and maintain store standards.
* Be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
* Work flexible hours (including late nights, early mornings, and weekends) to meet business needs.
* Learn and promote our wide range of products and specials.
Requirements
To be successful in this role, you will need to have:
1. A focus on delivering exceptional customer service.
2. The ability to work effectively in a fast-paced environment.
3. Good communication and teamwork skills.
4. The availability to work flexible hours, including late nights, early mornings, and weekends.
5. The ability to lift and move stock as required.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.