Add expected salary to your profile for insightsMining operations deal in massive scale operational problems.
They 'lift and shift' millions of tonnes of material and consume hundreds of millions of dollars per year in operating expenses.
A 1% improvement across load and haul fleets can add literally millions to their bottom lines.
We are delivering these improvements to our clients across Africa and Australia.MaxMine is an automated business improvement product which performs advanced analytics and data science on operational data from mobile mining equipment to deliver significant cost savings and productivity gains to global miners.
We apply engineering science and mathematics to operational data that we collect with our hardware.
We store and analyse this data via our cloud platform and deliver results straight into client's operations.Our approach is the future of Professional Consulting Services, and everything that we do, and how we do it reflects this.
We are a value-focused tech company, which happens to work across Operational and Engineering domains in the Mining Services industry.
With a growing client base and rapid expansion of services, analytics and operations, we have a range of interesting projects that will have an impact.About YouYou are a tech-savy trusted advisor and commercial thinker who thrives on solving operational challenges for customers.
With a background in mining operations, engineering, or business improvement, you are confident influencing at all levels—from the pit to the boardroom.
You're ready to take ownership of high-value customer relationships and drive performance improvement through data insights, coaching and strategic delivery.Key skills we will be looking forStrong relationship-building and influencing skills with executive and operational stakeholdersData literacy and ability to generate actionable insightsAbility to learn new software and be able to demonstrate this to othersExperience in coaching, facilitation, and cultural/behavioural changeCommercially minded with strategic thinking capabilityHigh adaptability, initiative and self-directionStrong written and verbal communication skillsSome of the things you will doYou'll join the Customer team, reporting to the Chief Customer Officer, and working closely with our Sales, Product and Data teams to deliver value and impact across client mining sites.Lead site engagement and onboarding, aligning MaxMine deliverables with customer goals, using our MaxMine solutionBuild and grow strategic relationships at operational and executive levelsCoach client teams to adopt data-driven practices and realise measurable ROIDevelop site-specific work plans and oversee successful deliveryIdentify upsell and expansion opportunities within accountsCollaborate internally to drive product and service innovationWhy this role is importantThis role is at the heart of MaxMine's impact.
As Engagement Manager, you are a strategic partner to our clients—leading the way in adoption, transformation and value delivery.
Your work will directly influence productivity gains and help embed modern, data-led decision making across the mining sector.Knowledge, Skills & Experience we're looking forBachelor's degree in Business, Engineering, Mining or related field or 5+ years experience in surface mining across operations, engineering/technical services and/or business improvement with a preference for dispatch/control room experience3–5+ years in mining, consulting, account management or operational improvement rolesStrong data literacy; ability to interpret analytics and generate insights.Expertise in coaching, facilitation, and change enablement.Familiarity with mining operations, especially load and haul and/or dispatch/control roomExposure to SaaS delivery, operational technology or business improvement frameworksProven ability to lead projects and deliver measurable outcomesAbility to build relationships and influence executive and senior customer stakeholdersCommercially minded with strong decision-making capability.Effective communicator, both written and verbal.Outcome-focused with strong analytical and planning abilities.High adaptability, self-direction and integrity.Ability to develop and implement strategies to achieve results, monitor performance and evaluate progress whilst working under limited supervision.Work Type and LocationFull-time position, based in Queensland (ideally Gladstone, Rockhampton, Mackay or in the Bowen Basin) (relocation assistance may be considered for the right candidate)Regular travel to customer sites is requiredOutside of site travel, remote working arrangements are supported, with flexibility in working hoursThe role is supported remotely from MaxMine's head office in AdelaideOur ValuesOur team's cohesion and success draws from a culture of shared values.
We welcome applicants who identify with the following, fostering an environment where both the individual and the company thrive through collaboration:Customer – We play the long game, as one teamImpact – We move the needle for our customers, people & environmentUbuntu – We believe 'I am because we are'Finishing – We celebrate when things are doneExcellence – We take pride in our work.
Quality output with a sense of urgencyPlayful spirit – We have a good laughWhat We OfferLots of chances to learn and grow – you'll be surrounded by some of the brightest minds in mining-tech industry, part of a culture which values sharing knowledge every dayA chance to join a proven mintech that continues to rapid scale-upThe opportunity to shape your role, our team and our productWe treat you as a personMaxMine actively encourages applications from individuals of all genders, recognising that a diverse team contributes to innovation and success.
We work hard to ensure equality extends to creating an environment where everyone feels valued and empowered to reach their full potential.If all this sounds like you, hit "Apply Now" via Seek with a PDF version of your CV.We will only interview candidates with full working rights.No recruiters please.
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