Sales Associate Role Overview
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This is a full-time on-site Sales Associate position located at Samios Plumbing Supplies in Mackay, QLD. The Sales Associate will be responsible for providing exceptional customer service, assisting customers with product selection, processing orders, and maintaining showroom presentation.
Key Responsibilities:
* Provide top-notch customer service to meet customer needs and expectations
* Assist customers with product selection, answer questions, and resolve issues promptly
* Process orders accurately and efficiently, ensuring timely delivery of products
* Maintain showroom presentation, including organization, cleanliness, and visual merchandising
* Work closely with the sales team to achieve sales targets and contribute to business success
Requirements:
* Critical Skills:
o Strong customer service and interpersonal skills
o Experience in sales or retail environment
o Product knowledge in plumbing supplies or related industry
* Nice-to-Have Qualifications:
o Excellent communication and negotiation skills
o Ability to work in a team and independently
o Basic computer skills for order processing
o Physical ability to lift and move products
o Knowledge of plumbing industry trends and products is a plus
About Us:
We are an Australian owned and operated business that provides exceptional service and quality products to trade and retail customers throughout Australia. We pride ourselves on our commitment to sustainability, extensive product range, and dedication to customer satisfaction.