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Ndis program support officer

Caboolture
Homelife Association Inc.
USD 60,000 - USD 80,000 a year
Posted: 19 September
Offer description

Homelife Association Inc. is a Not-For-Profit leading provider of disability support services, dedicated to empowering individuals to live their best lives in the Moreton Bay – Brisbane North region.

Key Responsibilities

* Scheduling and Rostering: Managing and optimising staff and client schedules to ensure timely and seamless service delivery
* On-call roster Managing the on-call phone on a rotation roster for out-of-hours support and emergencies.
* Administrative Tasks: Managing program-related documentation, maintaining accurate participants files and others.
* Direct Support: Providing comprehensive administrative and logistical support to the Team Leader to ensure efficient program operation

Essential Skills and Experience

* NDIS Expertise: Thorough understanding of the NDIS framework, including funding models, service agreements, and quality and safeguarding requirements.
* Communication Skills: Exceptional written and verbal communication skills, with the ability to liaise professionally with participants, their families, Team Members, and external stakeholders.
* • Certificate III in Individual Support or equivalent qualification (or willingness to obtain)


• SCHADS Award Knowledge: A comprehensive understanding of the SCHADS award structure and requirements.


• Previous Experience: Minimum 12 months proven experience in administrative or support roles within disability or community services sector.

* Other Key Skills:

* Computer Literacy: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and EziHealth CRM or similar software.

* Organisational Skills: Strong organisational skills with a keen eye for detail and the ability to manage multiple priorities.
* Problem-Solving: A proactive and resourceful approach to problem-solving.
* Empathy and Compassion: A genuine passion for supporting people with disabilities and a compassionate, person-centered approach
* • Australian citizenship or permanent right to work in Australia
* • NDIS Worker Screening Check (or ability to obtain prior to commencement)

What We Offer (Benefits)

* Compensation: Permanent Part-Time, 20 hours per week. Competitive salary
* Work Environment: Our company culture is collaborative and team-orientated
* Professional Development: Opportunity for ongoing training
* Other Perks: Not-for-profit salary packaging benefits, team building events

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