Position Overview: Alexander Watson is seeking a motivated individuals to join our dynamic team. This pivotal role involves delivering exceptional customer service, engaging with homeowners nationwide, and supporting our sales and operations team to ensure efficiency and client satisfaction.
Key Responsibilities:
* Warmly welcome clients, mostly over the phone, and at times in person, ensuring a positive and professional experience.
* Handle objections and efficiently close sales, liaising with our technical advisors to provide optimal advice.
* Reach out to new inquiries promptly, providing detailed information, pricing, and addressing queries effectively.
* Process orders accurately and oversee delivery logistics.
* Assist with generating reports and various administrative tasks to support daily operations.
* Prepare and send quotes, diligently following up to secure business opportunities.
* Coordinate site inspections and appointments efficiently.
* Support invoicing and finance-related tasks as needed.
* Collaborate effectively within a team and demonstrate strong independent work capabilities.
Qualifications:
* Experience with Simpro, Servicem8, Wink Reports and Xero is advantageous, along with experience in CRM Set up and Maintenance.
* Strong communication and interpersonal skills.
* Proficiency in sales, construction trades, or electrical knowledge is highly desirable.
* Excellent organizational abilities with keen attention to detail.
* Ability to multitask and prioritize effectively.
Perks of Working with Us:
* Free parking for your convenience.
* Competitive pay commensurate with skills and contributions.
* No weekend work, unless preferred.
* Flexible hours, including options to work during school hours.
* Comprehensive training provided for skill enhancement.
* Opportunities for career progression and personal growth.
* Engage in team-building social events.
Join Our Team: If you are passionate about delivering exceptional customer service, thrive in a supportive work environment, and seek opportunities for professional growth, we encourage you to apply. Alexander Watson values diversity and fosters a caring culture among its employees.