Customer Service Expert
We're seeking a motivated and customer-focused individual to join our team as a Technology Store Team Member.
As a valued member of our team, you'll be delivering exceptional service by truly understanding customers' needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.
This is a full-time permanent opportunity working 5 consecutive days per week (38 hours) on a rotating roster from Monday to Sunday including evenings and weekends.
About the Role
* You will be helping customers select the right technology products that fit their needs perfectly.
* You'll be a proactive problem-solver who guides customers every step of the way.
* You'll have strong knowledge across our full range of products and services, so you can offer smart, practical advice every time.
About You
* You are a customer champion who is passionate about delivering outstanding service.
* You are a curious listener who asks the right questions to get to know each customer's unique needs.
* You are a team player who backs up your colleagues, communicates openly, and wears your blues with pride.
* You are positive and eager to grow, with a can-do attitude and a willingness to learn.
We're looking for someone who is enthusiastic about technology and enjoys connecting with customers to provide tailored solutions that make a real difference.
About Our Culture
* We celebrate our teams' uniqueness and offer an inclusive, diverse, and supportive environment.
* We provide flexible working arrangements to best support your individual needs.
* We focus on wellbeing and safety, and we take pride in offering industry leading policies and practices.
We operate best when our team represents the communities we serve. We actively encourage applications from all candidates, including those from underrepresented groups.