User Experience (UX) Designer | Enterprise Systems Uplift & Digital Transformation
* Location: ACT (Onsite)
* Clearance: TSPV / TSPA / PV Security Clearance (Mandatory)
* Contract Length: 12 months + 2 × (12-months extensions – Based on the discretion of the Department)
About The Position
This is a senior UX delivery role focused on uplifting existing enterprise systems within a large-scale Federal Government environment. The work is operational, constraint-led, and used by real users in high-impact contexts. This role suits designers who are comfortable working inside regulated environments and owning outcomes end to end.
What You'll Do
* Lead and execute user research, usability testing, and discovery across active delivery programs
* Translate insights into service blueprints, user journeys, wireframes, and interactive prototypes
* Design within established design systems, accessibility standards, and security constraints
* Work closely with product owners, business analysts, developers, and SMEs to land designs into production
What We're Looking For
* Strong UX delivery experience across enterprise web and mobile platforms
* Proven ability to run research and make evidence-based design decisions
* Hands-on experience with Axure RP, Sketch, Adobe XD, or equivalent tools
* Confidence presenting and defending design rationale to technical and non-technical stakeholders
Technology & Environment
* UX and prototyping tools: Axure RP, Sketch, Adobe XD (or comparable platforms)
* Core artefacts: personas, journey maps, service blueprints, wireframes, prototypes
* Standards-driven delivery aligned to WCAG accessibility and enterprise design systems
* Multi-disciplinary delivery teams operating in regulated, security-conscious environments
Important To Know
* This is not a graduate, step-up, or training role
* Designers from unconstrained agency or marketing environments may struggle
* Accountability for outcomes is expected, not advisory or observational UX
Why Join Our Client?
* Work on nationally significant, high-impact digital systems
* Operate within complex, enterprise-scale environments
* Opportunity to uplift UX maturity at scale
To showcase your interest for the position, click on 'APPLY' on our website or for any further information, please contact Sanat Anmadwar on We look forward to seeing how your expertise can help us achieve excellence