Job Description
At Guzman y Gomez, we don't just run restaurants — we grow leaders.
As a Shift Leader with GYG, you'll play a key role on the floor, supporting the team and keeping each shift running smoothly while delivering great guest experiences.
You'll be trusted to:
* Lead and support the crew during your shift, helping create a positive, high-energy team environment.
* Take ownership of shift operations, ensuring smooth service, strong standards and consistent quality.
* Support the leadership team by driving great results on shift, including sales, speed, safety and customer experience.
* Coach and develop crew members, helping them build skills and confidence on the job.
* Be part of a fast-growing global brand that's redefining fast food with fresh ingredients, authentic flavours and a bold vision.
* Take the next step in your career — this role is a pathway into Assistant Restaurant Management, Restaurant Management and beyond.
Why join GYG?
We'll back you with the tools, support and rewards you need to succeed:
* Flexible rosters and long-term stability — let's talk about what balance means to you
* Long term bonus incentive
* Structured training program and ongoing development
* Heavily discounted GYG meals (yes, every burrito)
* Annual leadership and team events
* Cultural celebrations (Day of the Dead, Cinco de Mayo and more)
* Employee assistance program (Sonder) for you and your family
* Clear pathways into Assistant Restaurant Management, Hola Central or franchise ownership
We appreciate diverse experience, but specifically, we are looking for candidates who have:
* Leadership or supervisory experience in a fast-paced environment
* A track record of providing outstanding customer service
* Completed or willingness to complete Food Safety Supervisor certificate
* Completed or willingness to undertake Responsible Service of Alcohol course
Click the "I'm Interested" button to express your interest in joining our team
We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.