Job Overview
We are seeking a Mid-Level IT Support Engineer to join our team on a freelance basis in Tuncurry, Forster.
* Ensure the smooth operation of workstations, printers, meeting rooms, and communication rooms.
* Manage Office 365 and Active Directory environments.
Responsibilities also include providing technical assistance and support to staff across various locations within the Asia Pacific and EMEA regions.
Key Skills and Qualifications
Required skills and qualifications:
* Proven experience with setting up and monitoring workstations, focusing on both hardware and software health checks.
* Proficiency in configuring peripherals such as monitors, keyboards, and mouse to ensure operational efficiency.
* Expertise in performing printer health checks, including network printers and standalone devices for seamless functionality.
* Strong understanding and management experience of meeting rooms and communication rooms to support business functions.
* Extensive experience with Office 365, including email configuration, user management, and troubleshooting.
* Solid experience working with Active Directory, including user account creation, group policies, and troubleshooting login issues.
* Excellent problem-solving skills with a proactive approach to identifying and addressing potential IT infrastructure issues.
Seniority level: Mid-Senior
Employment type: Full-time