OUR COMPANY:
The Nicholas Group is looking for candidates for our McDonald's locations in Burnie, Ulverstone, Devonport.
Qualifications & Experience
* Proficient Communication
* Team Player
* Positive Attitude to work
* Demonstrates Resilience Under Pressure
* Customer Centric Behaviours
* Great People Skills
* Open to New Ideas
* High degree of organisation & self-management
Tasks & Responsibilities
* A McDonald's Shift Supervisor (Hospitality, Retail and Service) is a member of the Management team. Manager in Hospitality, Retail and Service perform a variety of tasks which include planning, monitoring performance during their shift and taking action to ensure the team delivers high performance results.
* Plan, coordinate, and oversee daily business operations to ensure smooth and efficient service delivery.
* Manage staff recruitment, training, rostering, supervision, and performance management.
* Deliver high standards of customer service and promptly resolve customer complaints and issues.
* Monitor sales performance, control costs, and implement strategies to achieve revenue and profitability targets.
* Ensure compliance with workplace health and safety, hygiene, and industry regulations.
* Maintain stock levels, manage suppliers, and oversee purchasing and inventory control.
* Develop and implement operational policies, procedures, and service standards.
* Prepare budgets, forecasts, reports, and manage cash handling and financial records.
* Drive marketing, promotions, and customer engagement initiatives to increase foot traffic and sales.
* Analyse business performance and implement continuous improvement initiatives.
Benefits
* Training: Extensive training in this position will be provided. Completion of the training program can qualify for accredited courses in retail traineeship. McDonald's has a well renowned training and development pathway.
* Candidates with the right attributes can progress to a Restaurant Manager role at a McDonald's Restaurant, running a multimillion-dollar business and attend overseas conventions.
* For those looking to expand their horizons in a corporate career, McDonald's is a great place to cement your foundations and also pathway is provided for the right candidate.
Why Join McDonald's Burnie Australia?
* Competitive salary + performance bonuses
* Staff discounts and incentives
* Supportive team culture and career growth opportunities
* Join a brand with a loyal customer base and growing presence
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