Benefits
* Accrue up to an extra 12 days of leave per year through our Life Days program.
* Work with world leading technology businesses at the forefront of innovation.
* We're a 'Family Friendly' certified workplace – we understand the many and varied roles our team members need to play within their own unique family setting and actively support them.
About the Role
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, work to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
Your New Role And Responsibilities
* Lead complex incident resolution and deep-dive troubleshooting across hardware, software, network, identity, and secure platforms.
* Perform systems administration including provisioning, endpoint and server maintenance, patching, configuration management, and system health monitoring.
* Administer and support secure or classified environments in accordance with security frameworks and operational procedures.
* Conduct root cause analysis and contribute to problem management, long-term remediation, and continuous improvement initiatives.
* Provide hands-on, on‐site ICT support including device deployments, workstation builds, secure network patching, cabling, and hardware lifecycle management.
* Liaise directly with users, stakeholders, and VIP/operational staff to resolve in‐facility issues where remote support is insufficient.
* Collaborate with engineering, network, cyber, and operations teams to support system upgrades, integrations, escalated incidents, and uplift Help Desk capability.
What You'll Bring To Make An Impact
* Degree in a relevant ICT discipline or equivalent industry experience, certifications, or demonstrated operational capability.
* Experience in Defence, intelligence, or other secure operational environments highly regarded.
* Strong background in ICT support, system administration, or operational ICT engineering.
* Demonstrated expertise in Windows administration, endpoint and server management, Active Directory/IAM, network fundamentals, and system monitoring.
* Proven ability to independently manage complex incidents, make sound technical decisions, and provide technical leadership.
* Strong communication and collaboration skills, with the ability to mentor junior engineers and maintain secure, compliant ICT operations.
This role requires the successful applicant to be an Australian citizen and hold an active TSPV Clearance, accompanied by the ability to be successful for a DISA/OSA.
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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