The team is part of the Collections Excellence crew, which focuses on building and enhancing a strategic Group platform for Collections.
Responsibilities
* Developing business and technical requirements for people, process, and technology changes
* Leading the ongoing enhancement and definition of the new Collections platform and associated supporting applications and processes
* Adherence to SDLC processes in the distribution of Collections related software builds and releases to development and test environments, as well as supporting releases into production
* Working collaboratively with stakeholders across credit risk, collections, engineering, and architecture
* Providing advice and defining rules and configurations for the platform
* Analysis of systems and processes to suggest design, development opportunities and enhancements, and play an active part in their execution
* Conducting investigations and resolving incidents, including analysing database queries and assessing performance
* Developing test automation frameworks using tools like Playwright, JMeter, and Blazemeter
* Enhancing and optimising CI/CD pipeline processes
* Designing, developing, testing, and deploying PCC modifications and enhancements
* A mentoring role in providing design and technical assistance to other members of the team
* Designing, implementation, and maintenance of scalable and reliable infrastructure
* Monitoring of system performance and troubleshooting issues to ensure high availability and reliability
* Automation of repetitive tasks and processes to improve efficiency
Qualifications
* Development experience with Python, TypeScript, or .Net
* Familiarity with monitoring tools like Observe, Grafana, Splunk, and PagerDuty
* Exposure to cloud platforms and architecture, specifically AWS (certified preferred)
* Knowledge of Experian PowerCurve Collections v2.4 is an advantage
* Prior experience with Australian Collections systems is an advantage
* Experience with automation frameworks
* Understanding of integration technologies
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