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Customer experience lead

Gold Coast
beBeeleadership
Posted: 22 January
Offer description

About this role:




Job Description



We are seeking an experienced leader to join our team as a Customer Service Manager. In this role, you will be responsible for delivering exceptional customer experiences and leading your department to achieve its goals.






Key Responsibilities



* Roster staff effectively to reduce queue wait times and improve the overall shopping experience
* Manage tobacco inventory and ensure compliance with legal requirements
* Lead by example in providing excellent customer service through Everyday ACTs (Acknowledge, Care & Thank)




Description of Key Skills/Qualifications:



Candidate Requirements:,
The ideal candidate will have:  , strong leadership skills,
u202fi**, communication expertise,
pattern recognition abilities.",),

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