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Customer service and administration

Sydney
West Recruitment Pty Ltd
Customer Services agent
Posted: 8 May
Offer description

Customer Service and Administration Jobs

Work type: Full Time

Reference ID:

Contact: Alece O'Hara

Email: aleceohara@westrecruitment.com.au

Call: 9689 8998

West Sector: Business Support

Job Summary

- Permanent Opportunity
- $65,000 + Superannuation and company perks
- Leading Corporation

Job Description

About your new employer

West Recruitment is currently partnering with a world-leading manufacturer of power tools and products that value their culture and the way they work together to deliver results.

About your new job

Working with the Key Accounts and Claims department your main role is to be the face of the business while delivering exceptional customer service and impressions. Your duties will include:

1. Manage a portfolio of claims end-to-end.
2. Engagement with key stakeholders to deliver timely outcomes for customers.
3. Assess and finalize claims payments in a timely and accurate manner.
4. Provide exceptional customer service including management of claims, communication, and inquiries.
5. Liaise with internal and external stakeholders, to ensure the timely and quality management of claims.

About you

1. Proven administrative skills in a previous role.
2. Experience with Claims and/or SAP would be highly regarded.
3. You will have high attention to detail and the drive to succeed.
4. Highly organised with exceptional communication skills.
5. Be able to always deliver an excellent customer service experience.
6. Have drive and determination to deliver the best outcome and results.

What's in it for you?

1. Work alongside experienced, friendly, and supportive colleagues.
2. Western Sydney Location.
3. State-of-the-Art Head Office.
4. On-site staff parking.
5. Flexible and family-friendly policies.
6. Discount on company products.
7. Potential WFH opportunities.

If this opportunity sounds right for you, please click the Apply Now button now; or to have a confidential discussion please call Alece on 02 9689 8998.
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