Dental Assistant/Receptionist | Bupa Dental Doncaster
Employment Type: Casual
Practice Details: Chairs: 3 | Bupa Dental Doncaster
The purpose of the Dental Assistant - Receptionist role is to provide reception services at the front office of the Dental Practice, manage patient appointments, billing, payment receipts and records, while also supporting clinical care and assisting in patient education on dental health. Additionally, this role includes providing administrative support to the front office as needed, ensuring the delivery of patient care goals.
What you'll need to make it possible
* Minimum 3 months' experience working as a Dental Assistant in Australia & willing to learn Reception
* Provide chair-side assistance for dental professionals providing dental treatment including usage of suction, passing instruments and materials, mixing techniques, assist in x-rays procedures and knowledge of instrumentation.
* Clean and prepare the treatment room, dental instruments and equipment in accordance with infection control standards and BDC procedures;
* Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplace.
* Is responsible for work performed with a medium level of accountability or discretion
* Assist with the management of appointment schedules including booking, cancellation, rebooking and confirming appointments as required.
* You're a motivated self-starter, this is a fast paced and dynamic role
* Exceptional communication and interpersonal skills
* Passionate about customer service and patient care
* Organised with attention to detail
* Ability to build rapport with patients, in a cheerful, light-hearted manner
Why you'll love it?
* We support our people to be the healthiest and happiest versions of themselves.
* With access to continuous learning, development programs, and internal career pathways, you'll be supported to grow your career and take the next step with confidence.
* Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi‐Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people's health, wellbeing, and futures.
Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
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