Description Join the team at Crowne Plaza Hawkesbury Valley — where genuine hospitality meets country charm. At Crowne Plaza Hawkesbury Valley, we’re all about those thoughtful touches that make a big difference — a place where guests feel truly cared for, and our colleagues feel just as valued. Set among serene gardens and the peaceful Hawkesbury landscape, our team is dedicated to delivering exceptional, heartfelt service every day. About the Role We’re seeking a passionate and reliable Full Time Night Audit Supervisor / Manager to lead our Front Office operations during the overnight shift. You’ll ensure our guests enjoy seamless service — from late-night arrivals to early morning departures — while overseeing accurate financial reporting and smooth nightly operations. Whether you’re warmly welcoming a guest after a long journey, guiding the Night Team, or completing essential end-of-day processes, you’ll embody True Hospitality in every interaction. Your Night-to-Night Oversee and balance all daily financial transactions using Night Audit reporting Supervise, support, and guide the Night Team, including Night Auditors, GSAs, and Porters Provide timely, personalised assistance to guest requests and after-hours needs Ensure safety, security, and compliance throughout the night Communicate effectively with key departments to ensure a smooth handover to the morning team Deliver warm, professional service that reflects the Crowne Plaza experience What We’re Looking For Previous Front Office or Guest Services experience, ideally in a supervisory or night audit role Strong communicator with excellent attention to detail Confident using Opera PMS and Microsoft Office Calm, solutions-focused, and reliable under pressure Flexibility to work overnight shifts, weekends, and public holidays Valid driver’s licence and RSA certification What’s In It for You As part of the global IHG Hotels & Resorts family, you’ll enjoy world-class benefits, career growth opportunities, and a supportive, inclusive culture. We offer: Global hotel & F&B discounts at 6,000 IHG properties Tailored learning and development pathways Free onsite parking and stunning garden surrounds A warm, welcoming team culture that celebrates individuality and growth Ready to make your mark? If you’re dedicated to creating memorable guest experiences, thrive in overnight operations, and want to grow your career within IHG — we’d love to hear from you. Apply now to join Crowne Plaza Hawkesbury Valley — where exceptional service and peaceful nights come together.