We are seeking a capable, professional, and enthusiastic individual to join our esteemed specialist medical practice in Dubbo. This is an excellent opportunity for someone who thrives in a structured environment and is passionate about delivering high-quality service in the healthcare sector.
Our practice is committed to delivering an exceptional standard of care to our patients while fostering a respectful and supportive team environment. If you are organised, motivated, and possess excellent interpersonal and administrative skills, we encourage you to apply.
What We Offer
· A permanent full-time position within a well-regarded and established specialist medical practice
· A collaborative and respectful workplace culture committed to professional growth and excellence
· A diverse role encompassing patient interaction, administrative responsibilities, and office coordination
· A competitive salary package, negotiable based on experience and qualifications
Key Responsibilities
· Receive and assist patients in a courteous and professional manner, manage telephone inquiries, and schedule appointments
· Maintain accurate and up-to-date medical records, referrals, and clinical documentation
· Liaise effectively with hospitals, pathology and radiology departments, and insurance providers
· Support the Director's schedule by managing calendars, bookings, and reminders
· Oversee the daily administrative functions of the clinic, including invoicing and correspondence management
· Serve as a central communication point between patients, medical staff, and external stakeholders, ensuring timely and thorough follow-up of all matters
About You
· Possess a professional and friendly demeanour, with a high level of integrity and discretion
· Hold Australian work rights with valid work visa accepted
· Demonstrated ability to prioritise tasks and work efficiently under pressure
· Highly proficient in Microsoft Office and other administrative software systems
· Adaptable and eager to learn, with a proactive approach to solving problems and improving processes
Qualifications and Experience
· Tertiary education / Certificate IV or above qualification is required.
· Previous experience in a medical, administrative, or customer service role is highly desirable
· Experience as a medical receptionist or secretary will be considered favourably
· Strong written and verbal communication skills are essential
If you are looking to contribute meaningfully to a respected healthcare team and develop your career in a professional and rewarding environment, please submit your application. We look forward to hearing from you.