About Our Store Leadership Opportunity
We are seeking a seasoned retail professional to lead our showroom team as a Strategic Retail Leader. As the ideal candidate, you will be responsible for overseeing all aspects of the showroom – from delivering an exceptional customer experience to achieving sales targets, managing a dynamic team, and maintaining a visually stunning retail environment.
* Key Responsibilities:
* Customer Experience & Sales:
o Deliver a world-class in-store and post-purchase experience that exceeds customer expectations.
o Achieve and exceed sales and conversion targets while maintaining strong customer satisfaction ratings.
o Build long-term relationships through personalized clienteling and service excellence.
* Team Development:
o Recruit, train, and develop a high-performing team that is equipped to deliver exceptional results.
o Create a motivating and supportive work environment built on trust, accountability, and open communication.
* Store Operations:
o Oversee daily operations including opening and closing procedures, stock management, and visual merchandising.
o Maintain a showroom presentation that reflects seasonal and promotional updates, driving customer engagement and sales.