**Job Description**
We are seeking a highly skilled and detail-driven individual to join our team as an HR & Payroll Support Officer. This is a fantastic opportunity for someone who enjoys problem-solving, working with data, and supporting people across a fast-paced organization.
The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering high-quality results. They will be responsible for providing administrative support to the HR and payroll teams, ensuring accurate data entry, and maintaining employee records.
Key Responsibilities:
* Payroll and Commission Support:
* Be the first point of contact for sales commission queries;
* Respond to payroll and commission questions professionally and promptly;
* Assist with payroll data entry, validation, and reconciliation;
* Support commission calculations, reviews, and troubleshooting;
* Maintain accurate employee payroll records and ensure data integrity;
* Liaise with internal teams to resolve discrepancies;
* Support the administration of incentive structures;
* Assist the Finance team in validating pay runs and accounting data;
* Human Resources Support:
* Assist with HR administration, onboarding/offboarding, and employee documentation;
* Respond to HR-related queries around policies, entitlements, and general staff info;
* Support training, compliance activities, and broader HR projects;
* Maintain confidential HR files and databases;
* Assist with WHS documentation, compliance tracking, and reporting;
* Data, Systems, and Analytics:
* Maintain and update spreadsheets, logs, and performance tracking documents;
* Use Airtable and Google Sheets to manage workflows and reporting dashboards;
* Analyse HR, payroll, and commission data to identify trends or improvements;
* Prepare reports and summaries for management;
* Collaborate cross-functionally with HR, Finance, Sales, Operations, and IT;
* Provide insights and recommendations to support decision-making and resource allocation;
Requirements:
* 2+ years experience in payroll, finance, HR support, or commission analysis;
* Strong understanding of Australian payroll legislation & Fair Work requirements;
* Experience with payroll systems (Xero, HeroPay) and CRMs (Salesforce preferred);
* Excellent Excel/Google Sheets abilities and strong data analysis skills;
* Experience processing or reviewing sales commissions/incentive plans;
* Proficiency in Airtable for workflow/databases;
* Understanding of basic WHS compliance;
* Exposure to analytics tools (Power BI, Sheets, Looker Studio, etc.).
Why Join Us?
We are a dynamic and fun team that values innovative thinking and strategic action. We offer a collaborative culture where we work hard - and genuinely enjoy it. Our company has experienced remarkable growth, and we are excited about the potential for personal and professional development within our organization.
Join us now and explore the opportunities available in this exciting role!