OverviewCustomer Banking Specialist Relief Mt Pleasant and MackayAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We've been serving our local communities for over 100 years with market-leading products, services and technology.
See yourself in our team and the impact you can have on customers' lives.ResponsibilitiesHave in-depth conversations with customers about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesEducate and demonstrate our in-branch technology and digital banking options to customersProblem solve and provide effective solutions while championing our processes and risk-aware cultureRequirements / QualificationsExperience in delivering exceptional customer service ideally in financial services, retail or hospitalityExcellent communication skills and the ability to articulate financial terms clearlyAbility to ask questions, find solutions, act with integrity and place the customer at the center of everything you doAbility to work in a busy, commercially driven retail environmentA genuine interest in building a career with CommBankRole DetailsPosition: Customer Banking Specialist Relief (Mt Pleasant & Mackay Caneland Branch)Roster: Permanent roster Monday to Friday 10:00–14:00 or 9:30–13:30; supports multiple branches: Mt Pleasant & Mackay Caneland BranchAbout the CompanyCommBank is Australia's leading provider of financial services.
With customers at the heart of everything we do, we're focused on helping people and businesses move forward financially.
Our people bring their diverse backgrounds and unique perspectives to our collaborative environment, creating opportunities and room to grow.Application & InclusionIf this role matches your experience and career goals, apply today.
Aboriginal &/or Torres Strait Islander people are encouraged to apply.
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application.
We're keen to support you with the next step in your career.
If you don't meet every requirement, we still encourage you to apply; you may be the right candidate for this chance or another within CommBank.
We welcome all applicants and are committed to a respectful, inclusive and flexible workplace.Featured informationSalary insights and other job insights may be available during the application process.
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📌 Customer Banking Specialist Relief Mt Pleasant And Mackay
🏢 Commbank
📍 Queensland