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Customer service manager

Broken Hill
Woolworths Group
Customer Service Manager
Posted: 20 May
Offer description

6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Roster options:Monday 12:00 PM - 9:00 PMTuesday - Thursday 8:00 AM - 5:00 PMSaturday - Sunday 8:00 AM - 5:00 PMEngaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customersSupport in your leadership role through the Store Leadership Pathway, providing the next chapter to your career in retailAttractive team benefits & perks with well-known brandsAbout The RoleOur Department Manager roles are designed to shape your future into a fulfilling and exciting career at Woolworths Group. Supported by our Store Leadership Pathway, you will develop your leadership skills and department capabilities to lead your team and advance your career.Department Managers oversee their departments end-to-end, fostering a connected, flexible, and high-performing team committed to serving customers and communities. As a caring leader, you will play a key role in daily operations, working closely with store leadership and team members to ensure an excellent shopping experience and a positive work environment.Everyone has the opportunity to reach their full potential. Being a Department Manager is a step towards Store Management or Support roles, or an opportunity to become an expert in your field—your choice!What You'll DoAs a Customer Service Manager, your skills will help reduce queue wait times, improve pickup experiences, manage tobacco inventory, and ensure legal compliance.What You'll BringAbility to engage customers through ACTs—Acknowledge, Care & ThankPrioritize safety by following correct store processesDesire to lead department operations and support your team dailyAbility to collaborate effectively and grow your knowledgeSelf-awareness of your leadership style and ambition to develop as a future leaderAppreciation for working across stores to enhance the shopping experienceA curious mindset to develop skills and support career growthWhat You'll ExperienceWe support your career journey and reward great work with:Opportunities to grow through our Store Leadership PathwayFlexibility to support your personal lifeWorkplace support via the Sonder App for you and your familyPaid parental leave and resources for balancing family & workProgressive leave policies to focus on what mattersEndless Possibilities with Woolworths GroupWe are part of Woolworths Group—over 200,000 passionate individuals working together to create better experiences for our customers. We support innovation, growth, and making a meaningful impact, with endless possibilities for your career.Everyone Belongs at Woolworths GroupWe value diversity, equity, inclusion, and belonging. Our inclusive workplace allows everyone to reach their full potential. We encourage all candidates to apply and request accommodations if needed.Discover more opportunities with Woolworths Group.
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