About the Role
This is an exciting opportunity to join our front desk team as a Front Desk Professional. You will play a vital role in creating welcoming experiences for patients, ensuring they feel valued and supported throughout their visit.
Key Responsibilities
* Welcome and assist patients with a warm, professional manner
* Schedule appointments and manage the appointment book efficiently
* Handle patient records with accuracy and confidentiality
* Work closely with the dental team to ensure smooth, seamless patient care
* Manage patient enquiries both in person and over the phone
Requirements
* Previous experience as a dental receptionist or a receptionist with a dental background
* Excellent customer service and communication skills
* Proficiency in using computer software applications
* Experience with file keeping and data entry
* Ability to work in a fast-paced environment
Benefits
* A flexible casual role with adaptable shifts that fit your schedule
* No evenings or weekends, giving you a healthy work-life balance
* A people-first culture that genuinely cares about your wellbeing
* Training and growth opportunities to upskill in reception, administration, or dental customer service skills
* National support with a local heart, enjoying resources and stability from a nationwide network
About Us
We are committed to providing high-quality care to our patients, and we believe that our Front Desk Professionals play a vital role in achieving this goal. If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, we would love to hear from you.